General information

Banking

The Brisbane Convention and Exhibition Centre provide two Automatic Teller Machines located on the Great Hall Concourse and Exhibition Hall 4 Concourse. They accept all cards however do not accept credit cards for cash advances.

The following banking facilities are located in the South Bank precinct.
Bank of Queensland, 184-186 Grey Street, South Brisbane
Commonwealth Banking Corporation, Shop 22, 164 Grey Street, South Brisbane
National Australia Bank, Boundary Street, South Brisbane
Westpac Banking Corporation, 91 Boundary Street, West End

Car parking

The Centre provides undercover parking for 1500 vehicles, with direct lift access to the Centre’s convention and exhibition facilities. Car park entrances are via Merivale St, Grey St and Melbourne St.

For faster exit at our car parks and for the convenience of our patrons, the Centre has installed a new automated parking system which allows you to enter and exit the car park using your credit card. The fast pay initiative works by inserting your credit card on entry, then again on exit through the automated exit lanes.  This makes exiting the car parks an easier, faster process.

Please click here for current parking rates.

Climate

‘Beautiful one day – perfect the next’ – that is what they say about Queensland which boasts an enjoyable subtropical climate year round. Brisbane is blessed with wonderful, warm sunshine throughout the year and is the perfect location for visitors to enjoy a range of activities – sport, picnics in parks, bushwalking, water sport and other relaxing forms of recreation.

November sees the commencement of hotter weather and an increase in humidity levels, with an average temperature of 26-28oC during the day and 19-21oC overnight. Remember to pack sunscreen and a wide brimmed hat if you will be spending time outdoors and to drink plenty of water.

Disability access

If you require disability-specific facilities, please notify the secretariat by indicating this on your registration form.

Dress

A smart casual / business attire dress code applies for all conference sessions. Lounge suit / cocktail dress for the conference dinner is requested.

Electricity

The electricity supply is 240 volts, 50 Hz. The connection for appliances is a flat 3-pin plug. Most city hotels provide 110 volt sockets for shavers.

Name badges

The wearing of identification badges is mandatory and will be required for admission to all sessions. These will be provided at the conference registration desk upon your arrival.

Insurance

It is strongly recommended that delegates take out adequate medical, travel and personal insurance before travelling.

Internet access

Free wireless internet access is provided by the Brisbane Convention and Exhibition Centre for the duration of the conference.

Invitation letters

Letters of invitation will not be issued for this conference. To assist in obtaining any necessary visas that you may require, it is essential that you complete the online registration form and finalise payment in a timely manner. An official tax invoice and confirmation email will be issued to you which you will be able to submit with your visa application. In the event that your visa application is unsuccessful, a refund, less an administrative charge will be provided.

Language

The official language of the conference is English.

Liability disclaimer

In the event of industrial disruption or other unforeseen circumstances, the conference organisers accept no responsibility for loss of monies incurred by delegates.

Money

Australia has a decimal system of dollars and cents. Exchange facilities are available at Brisbane Airport or city banks. Credit cards are widely accepted. Commonly recognised cards are American Express, Diners Club, Visa and MasterCard (only Visa and MasterCard are accepted for conference transactions). For currency exchange rates please click here

No smoking policy

Delegates should be aware that smoking is not allowed in public buildings and many hotels and restaurants throughout Australia, including the conference venue.

Passport and Visa requirements

Please refer to the Visa options for Conferences, Trade Fairs, Seminars or Expos as well as Visa Application Requirements for visa information.

All visitors to Australia must have a valid visa to travel to and enter Australia. If you are planning to visit Australia to participate in a business event such as a conference, and you are not being paid by an organiser for your participation in the event, you may be eligible for an ETA (subclass 601), eVisitor visa (subclass 651) or Visitor (Business Stream) visa (subclass 600).

To apply for an Electronic Travel Authority (ETA) please visit www.eta.immi.gov.au/ETA/etas.jsp

IT IS IMPORTANT THAT YOU CHECK YOUR VISA REQUIREMENTS WELL IN ADVANCE OF YOUR DEPARTURE DATE.

Time Zones

Brisbane operates on Eastern Standard Time, which is 10hours ahead of Greenwich Mean Time (GMT). For international delegates, we suggest you allow at least one day in which to adjust to the time difference. Travellers crossing the Pacific will lose one day by crossing the International Date Line.

Tipping

There is no tradition of tipping in Australia, it is therefore not expected and service is given with a smile. However, where the service has been excellent, you may tip if you wish. About 10% of the bill is usual if the service is exceptional.